Terms and Conditions

Order

• You can order goods by clicking on the shopping basket symbol and filling in the order sheet.
• It is possible to make your order by phone on 00 421 905 563 228 or per email orders@allforfan.com
• To cancel your reservation within 24 hours, contact us on 00 421 905 563 228 or per email orders@allforfan.com
• We will return the amount on your bank account or send you a postal money-order. Don’t forget to enclose a bank statement.

Phone and E-mail orders

You can order by phone or E-mail. For instruction how to pay by bank transfer, read more below.

Payment

Your payment on www.allforfan.com is possible by:

• Cash on delivery (slovakia only)
• Bank transfer on the bank account 2500 512 247 / 8330, FIO Bank, a.s. Bratislava

  IBAN: SK98 8330 0000 0025 0051 2247 SWIFT: FIOZSKBAXXX
  (Please write your name in the comment if you are ordering by e-mail or phone)

• Card Pay through all POS-terminal stations of TRUSTCARD.

  You can pay by VISA, VISA Electron, MASTERCARD, Maestro, Diners Club. After submitting your order you will be automatically connected with TRUSTCARD website. Please, indicate your card number, CV code and expiration date. Your data are protected by TRUSTCARD security system. After the completed transaction, you will receive a notification.

• TRUSTPAY. After submitting your order you will be automatically connected with TRUSTPAY website.

Terms of delivery

• Delivery times and fees
  • By purchase over 100 €, we provide free delivery within 24hours. This service is not included in case of customised kit order. The production takes 14 days and is charged in advance.
  • Delivery times
    • Slovakia, 14 days delivery
    • Czech Republic, 14 days delivery
    • Europe, 21 days delivery
    • Rest of the world (outside Europe), 21 days delivery
  • Postal charges
    • Express delivery in Slovkia – SPS sro:
      • Slovensko 4,00 €
      • Slovensko – cash on delivery 4,99 €
      • Outside Slovakia

*In case that real weight of your package is bigger than calculated weight in order, you will be contacted and charged the extra fee. We will send you all details.

• Sales person undertakes to:
  • deliver particular goods according customer order (number, price)
  • guarantee an adequate package and delivery
  • contact a customer in case that an ordered good was sold out. We will suggest another delivery date.
  • issue and enclose the invoice as a tax document
• Shopper undertakes to:
  • collect an ordered good
  • pay the full price of the ordered good

Cancellation of purchase

• According paragraph 12/108/2008, you are in the right to return the good in 14 days period. This period could be prolonged in dependence on a particular good. This doesn't apply for custom made (personalized) jerseys.
• In case of return, send us a shipment as a registered letter to the address: TAXMA s.r.o., Michala Verešíka 10, 94907 Nitra, Slovakia.
• Cash on delivery won’t be accepted.
• Only undamaged good in the original package will be accepted. Please, don’t forget to enclose a copy of invoice (or write down an invoice number), your name and address.
• We would appreciate if you could shortly explain your reasons of return. (There is no obligation in connection with the good return)
• We will return the amount on your bank account or send you a postal money-order in case you will fulfil all claim conditions. Incurred costs are covered by us.

Claim

• In case you want to claim damaged or faulty goods, please keep the terms above. Don’t forget to describe a kind of damage. When you go over the 7 days claim period, contact us by phone: 00421 905 563 228 or per email: orders@allforfan.com
• TAXMA s.r.o. is responsible for purchased goods.
• Claim rights are not applied for a person who doesn’t buy a good directly from us (It doesn´t apply for a second-hand purchase).
• The shopper who wants to claim the good must send a written claim in accordance with a civil code (regarding goods reparation, change…). The shopper must do it within a claim period and describe all good´s damages or faulty.
• Shopper is bound to return good under complaint to Offensive sportswear s.r.o.,
• Good under complaint must be complete, undamaged and in an original package.

Loss in transit

• TAXMA s.r.o. is responsible for loss in transit.
• TAXMA s.r.o. is not responsible for loss in transit in case you post the goods back to Offensive sportswear.

Guarantee

• We provide 24 months guarantee of purchased goods. Please, keep your invoice. Your invoice is a letter of guarantee.
• Guarantee period starts after date of receipt of delivery.

Warning!

• Don’t accept any delivery in damaged package. You will avoid complications with a claim.

Privacy

• You can read more about privacy here